Founder: Nikhil Singh
Type: Freelancing Digital Marketing & Branding Agency
Technova Solutions aims to deliver high-quality digital marketing services and client satisfaction. However, we understand that circumstances may arise where a refund request is necessary. This policy outlines the conditions under which refunds may be approved.
Refunds are only applicable under the following conditions:
The project has not been started or any deliverable has not been shared.
The client cancels the project within 3 days of making the initial payment.
A major service failure occurs from our side (e.g., non-delivery within the committed time frame without prior notice).
Refunds will not be provided in the following situations:
The project has been partially or fully delivered.
The delay or issue was caused by client-side unresponsiveness or lack of feedback.
Payments made for third-party tools, ad budgets, or software subscriptions are non-refundable.
For digital marketing services (SEO, Ads, Content, etc.), since results depend on multiple external factors, no guaranteed refunds will be issued once work has begun.
All refund requests must be emailed to support@technovasolutions.com within the valid refund period.
Refunds will be reviewed within 7 business days of the request.
If approved, the refund will be processed within 10–14 working days to the client’s original payment method.
If a client decides to cancel an ongoing project:
Work completed up to the cancellation date will be billed.
Any remaining balance after deduction may be refunded (if applicable).
Technova Solutions reserves the right to modify or update this refund policy at any time to ensure fairness and clarity for all parties involved.
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